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MarketPlace

Drive customer loyalty, empower support teams, and reduce costs. Get social.

[Feb 22] Drive customer loyalty, empower customer service teams, and reduce support costs with Social Business Software. Guest speakers from Forrester Research, Allscripts, and CustomerThink will discuss market trends and research on social customer service strategies, as well as proven tactics from the trenches. Join the live webcast on Feb 22 at 10am Pacific (1pm EST).

Global Customer Experience Management (CEM) Certification Program

[March 13-14, Paris] An internationally recognized program with proven track record of success - being run for 33 times in 13 cities with attendees from 50 countries, the program is developed based on the U.S. patent-pending Branded CEM Method which aims to drive customer loyalty and brand differentiation with quantifiable business results. Limited offer: USD300 early bird discount.

Chance Favors the Prepared Mind: Understanding the Science of Sales Intelligence

Are your best sales opportunities drowned out in an overload of unfiltered data about your customers and prospects? Aberdeen Group research found Best-in-Class companies shared three characteristics. Learn more about these characteristics including the critical importance of sales intelligence.

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